Studio Policies

 

Appointments

 

I recommend that you schedule upcoming appointments while at the Salon. A courtesy reminder call, email or text is made for all of my appointments.  Arriving late may deprive you of your appointment time or may result in the need to reschedule your services.

In the event of a cancellation, I may call clients to see if they want to adjust their appointment time to one that may be more convenient for them.

 

Cancellations

Please notify me of a cancellation at least 24 hours in advance. Excessive last minute cancellations and no shows will result in the pre-payment of services for future appointments.

 

Acceptable Forms of Payment

I accept Visa, Master Card, Discover and personal checks accompanied with a valid license. Returned checks will be assessed a $20 fee.

 

Electronic Devices

Please refrain from using cell phones  and other communication devices during your appointment. Keeping them on quiet mode or vibrate is appreciated.

 

My Recommendation

Smocks are provided for all chemical treatments. Please be advised, I am not responsible for clothing damaged during a service.

 

My Promise

I guarantee my services within 48 hours of a haircut, one week of a color, and two weeks of a texturizing service. I cannot guarantee my services if they have been altered at another facility.  

 

Gift Certificates

Gift certificates must be presented at check out in order to be used for payment. I will not honor lost or stolen gift certificates.

 

Return Policy

I will gladly accept any returns for retail credit only, provided that they have only been used once and are returned within 30 days of the original purchase date. I do not give refunds or exchanges on equipment, special order items, and specially marked products.

 

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